Your Questions, Answered
We know collision repair can bring up a lot of questions. Below, you'll find clear answers to the most common concerns from our San Diego customers.
At Kenny's Collision Center, we believe in transparency and clear communication every step of the way.
Common Questions Answered
Find clear answers to the questions we hear most from San Diego drivers. If you don't see your question here, please give us a call.
Insurance Claims
Do you work with my insurance company?
Yes. Kenny's Collision Center is a preferred provider for most major insurance carriers in San Diego. We handle all the paperwork and direct billing to make the process seamless for you.
What do I need to start a claim?
Just your insurance claim number and the details of the accident. We'll contact your adjuster, coordinate the estimate, and schedule your repair. You can focus on getting back to your routine.
Repair Process
How long will my repair take?
Repair times vary based on damage severity. After a free estimate, we'll provide a detailed timeline. We prioritize quality and safety, but we also understand you need your vehicle back as soon as possible.
Do you offer a warranty on your work?
Absolutely. All our collision repairs come with a lifetime warranty on workmanship for as long as you own the vehicle. We stand behind our quality and your peace of mind.
Pricing & Estimates
Are estimates free?
Yes. We provide a comprehensive, no-obligation estimate at no cost. We'll walk you through the repair plan and answer all your questions before any work begins.
What if the repair costs more than the estimate?
We provide detailed, accurate estimates. If hidden damage is found during the repair, we will immediately contact you and your insurance adjuster for approval before proceeding. There are no surprise charges.
General Questions
Do you offer rental car assistance?
Yes. We work with local rental partners and can help coordinate a rental vehicle, which is often covered by your insurance policy. Let us know your needs when you schedule your estimate.
What areas of San Diego do you serve?
We are proud to serve all of San Diego County. Our central location makes us easily accessible, and we're committed to being the trusted collision repair center for our local community.
Still have questions? We're here to help.
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